Connecting service innovation to product delivery

What I can help you achieve
I help leadership teams articulate the value they want to deliver, define how they’ll measure success, and evolve their product and service portfolio accordingly.
With over fifteen years of experience working with industry giants such as Sony PlayStation, Google, TUI and NatWest, as well as spre-seed startups and everything in between, I’ve built an expertise in defining opportunities, shaping innovative ideas into scalable business propositions, and leading impactful projects from inception to execution.
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A Collaborative approach to strategy
Working with your core leadership and stakeholders through workshops and other collaborations we will articulate or you define purpose, measures of success and therefore your delivery strategy, all the while bringing the wider company into the fold.
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Make your portfolio work harder
I bring design and strategy frameworks and, working with your teams and customers, build an understanding of how the products and services you deliver can evolve to achieve your goals.
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Design services and propositions
Conducting external and internal research to define and shape new propositions with a user-led approach and business-inclusive approach